Please check with support. if possible to do so with data loader.
3 of 3 people found this helpful
resolved rasing a Case to the support.
here what they wrote me.
"To update the Approvals field on Request Definition under Display Actions tab, please follow below steps:
- Export Request Definition object using Data Loader.
- Once the records is Exported , open the export file and copy only ID and BMCSERVICEDESK__VIEWREQUEST__C value in another Excel file.
- In the New file, where ever we have the Value under BMCSERVICEDESK__VIEWREQUEST__C just enter comma and add Approval__c.
4. If there is no Value under BMCSERVICEDESK__VIEWREQUEST__C then just add Approval__c and save the excel file as csv and update the records using Data Loader."