6 Replies Latest reply on Feb 13, 2020 2:30 PM by Sarath Raj

    Making a Person the Primary Contact for a CI

    John Colona
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      I loaded a bunch of People who are listed as "Managed by" on the Business Service CIs.  I am getting feedback that some are not the primary, but the backup.  I cannot find in the AR System or the SmartIT where I can edit/change the Primary Contact to Yes or No on the records I loaded via UDM.  Is there a way to update them without doing it via UDM?