2 Replies Latest reply on Nov 13, 2018 9:24 AM by 'Bukola Olutuyibi

    IMAP4 Incoming mailbox error

    'Bukola Olutuyibi
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      Hi,

       

      The below error keeps occurring in the email log even though the Email server User and Password have been put correctly in the mailbox config.

      Any ideas please?

       

      <EML> <TID: 51> <SEVERE > <LoggingModule> <MBConnection.java:486> /* Tue Nov 13 2018 14:45:02.025 */Could not connect to :<Exchange Server>

      <EML> <TID: 51> <SEVERE > <LoggingModule> <MBConnection.java:487> /* Tue Nov 13 2018 14:45:02.026 */ AUTHENTICATE failed.