2 Replies Latest reply on Nov 13, 2018 9:24 AM by 'Bukola Olutuyibi

    IMAP4 Incoming mailbox error

    'Bukola Olutuyibi

      Hi,

       

      The below error keeps occurring in the email log even though the Email server User and Password have been put correctly in the mailbox config.

      Any ideas please?

       

      <EML> <TID: 51> <SEVERE > <LoggingModule> <MBConnection.java:486> /* Tue Nov 13 2018 14:45:02.025 */Could not connect to :<Exchange Server>

      <EML> <TID: 51> <SEVERE > <LoggingModule> <MBConnection.java:487> /* Tue Nov 13 2018 14:45:02.026 */ AUTHENTICATE failed.