1 Reply Latest reply on Nov 5, 2018 5:41 PM by Nicolas Roome

    Is it possible to unlink records in a link controller using a business rule?

    Michael Rivera

      I would like to unlink a record from the view window of the link controller in the work order. For example on OPEN a linked item from an incident is created. The during the "in process" a condition is met satisfying one of the incidents automatically generated, so the Incident is removed from the link controller but not deleted for record keeping purposes.