Hi Conrad, this should really be in the FootPrints service desk community
How did you migrate from Track-It! to FootPrints?
Can you explain what you mean by 'expandable grids', perhaps post a screenshot of what you saw in Track-it.
My apologies. I have been using TrackIt for 12 or 13 years, this is the first time using Communities to ask a question. We are migrating the asset inventory to FootPrints and will start fresh with ticketing. In TrackIt the inventory grid looks like this and I am hoping to accomplish a similar look in FootPrints.