1 Reply Latest reply on Oct 26, 2018 9:16 AM by Jose Pedro Teixeira

    MidTier 1808 install severe,com.bmc.install.product.base.project.runner.projectrunner

    Jose Pedro Teixeira

      Hi, I'm trying to execute ARS installer 1808 to install MidTier and I'm getting the following error on the log:

       

      ************************************************************
      (Oct 26 2018 01:01:04.314 PM +0200),CONFIG,com.bmc.install.utility.logging.Log,
        Execution started
      (Oct 26 2018 01:01:04.315 PM +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
        LOG EVENT {Description=[SET PROPERTY EXECUTION_START_TIME_IN_MILLISECONDS],Detail=[1540551664097]}
      (Oct 26 2018 01:01:04.459 PM +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
        LOG EVENT {Description=[SET PROPERTY UI_STYLE],Detail=[UI_STYLE_MODERN]}
      (Oct 26 2018 01:01:04.714 PM +0200),SEVERE,com.bmc.install.product.base.project.runner.ProjectRunner,
        THROWABLE EVENT {Description=[Error]},
        Throwable=[java.lang.ArrayIndexOutOfBoundsException: 0
        sun.font.CompositeFont.getSlotFont(CompositeFont.java:375)
        sun.font.CompositeGlyphMapper.initMapper(CompositeGlyphMapper.java:81)
        sun.font.CompositeGlyphMapper.<init>(CompositeGlyphMapper.java:62)
        sun.font.CompositeFont.getMapper(CompositeFont.java:433)
        sun.font.CompositeFont.canDisplay(CompositeFont.java:459)
        java.awt.Font.canDisplayUpTo(Font.java:2026)
        com.bmc.install.product.base.project.runner.ProjectRunner.getChoosableGUILocales(ProjectRunner.java:787)
        com.bmc.install.product.base.project.runner.ProjectRunner.initializeProjectUI(ProjectRunner.java:1889)
        com.bmc.install.product.base.project.runner.ProjectRunner.runProjectRunner(ProjectRunner.java:2131)
        com.bmc.install.product.base.project.runner.ProjectRunner.main(ProjectRunner.java:505)]

      ************************************************************

       

      Any ideas?