2 Replies Latest reply on Oct 22, 2018 7:09 AM by Antti Tapiola

    View my assets based on Account

    Antti Tapiola
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      Hi,

       

      we would have a need to use View my Assets functionality on self service portal based on Asset account. Is there a way to do it using out of box remedyforce self service portal?

       

      There is a possibility to share CMDB item per user through CMDB details, but that is not feasible for our needs.

       

      If not having out of box functionality available at the moment, is there corresponding Salesforce object related which takes care of CMDB item sharing at the moment for given user?

       

      Thanks,

      Br. Antti