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Yes, it is possible to change the title. Sharing the steps below:
- Go to setup > customize > custom labels.
- Under the list of labels, find the label with name "Remedyforce_Self_Service". It has a short description as Browser tab title for Remedyforce Self Service tab.
- Click on the custom label and add in the local Translation / Overrides for English with the value that you want to configure.
- If you don't see the Translation/Overrides option check if you have enabled Translation Workbench in the org under Setup area.
After adding the override, refresh Self Service tab once again and now it should display the value that you specified in the browser title.
Hope this helps.
Thanks a lot.