1 Reply Latest reply on Oct 15, 2018 9:38 AM by Ganesh Gore

    BMC Remedy Smart Reporting users are not getting synced 18.08

    Jan Sierens
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      I installed BMC Remedy Smart Reporting. The option to add users manually has been removed since 9.1.03.

      You can delete users. But how to add a new smart reporting administrator?

       

      I configured the user synchronisation. But nothing seems to happen.

      I followed the troubleshoot guide of 18.05 since this is missing in 18.08.

      But I did not get anything in the log file.