12 Replies Latest reply on Aug 14, 2019 12:04 AM by Ankit Tiwari

    Add Incident Worklog attachments using REST APIs

    Vinayak Navada
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      Hello All,

       

      We are doing an integration where a third party application, where the they are using our RESTAPIS and trying to create worklogs with attachments. But somehow they are not able to do it.We have covered all aspects of our integration except Adding attachments in workinfo

       

       

      We followed the below documnetaion: https://docs.bmc.com/docs/pages/releaseview.action?pageId=517036472#id-/entry/{formName}-Createanentry – under Create an entry with attachments.

       

       

      We are not sure with the example given, how the POST request will add an attachment to a specific ticket (Id); since a ticket Id is not specified in the example request.

       

      Any leads are appreciated.

       

      Regards,

      Vinayak