0 Replies Latest reply on Oct 9, 2018 7:42 AM by Krishna Prakash

    BMC Remedy SSO with Ping Federate

    Krishna Prakash

      We have been trying to integrate Ping Federate(IDP) with Remedy Application. We have done all the required steps but still when we use Remedy application URL we are not redirected to IDP Login page. Alternatively when we try to login via IDP Initiated URL we are getting a "Single Sign On Success" message but after that when we access the Remedy's Home page URL then we are taken to Remedy Login page.

      When we try to login as Admin into the Remedy Console we could see the IDP user having a valid session but still he is not able to login!!! Please throw some light here if we are missing something here!!!