3 Replies Latest reply on Oct 9, 2018 4:25 AM by Abhijeet Padlamwar

    How to auto close both warning and alarm events.

    Steve Robinson
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      When  you have a patrol event issued for a parameter going into a warning state and event gets triggered and your BPPM cell receives it.


      While the parameter is still in warning state it crosses the alarm threshold and a 2nd event shows on the BPPM operator console.


      Now the parameter goes back into an OK state.   The warning and alarm no longer show but you are still left with an event on the BPPM console.


      How do I get the auto closure to close both warning and alarm?


        It does close if only on of them occurs.


      I am using close to out of the box BPPM policies.