5 Replies Latest reply on Oct 1, 2018 12:38 AM by Nikhil Deshpande

    How do I create a short easy to remember URL for the Self Service Portal, not the home page?

    Martin Lofgren
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      How do I create a short easy to remember URL for the Self Service Portal which doesn't take the user to the home page but to the portal where tickets can be filed? The editable URL under Administration only takes the user to the home page, which is not what they want in most cases. The current URL for that in our case ends with bmcservicedesk.eu17.visual.force.com/apex/selfservicenew#/support/catalog/common but that is not something you tell the end user (customer) when passing by in case they need to know where to file a ticket. I'd appreciate all suggestions here. Thanks! /Martin