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Yes, there is some room for improvement here in Smart IT. There is already an idea to enhance this user interaction, if I'm not mistaken.
Current workaround that I've seen some customers using: to configure the # of characters used for type-ahead to 0. Configuration parameter is CustomizationTypeaheadLength. That way, when you click into the field, the list of options shows up automatically. Just be aware that this changes type-ahead behavior across multiple areas, so please ensure that it works everywhere with the amount of data you have.