6 Replies Latest reply on Sep 24, 2018 4:54 PM by Cris Coffey

    Track-IT! 2018 Business Rules Define Conditions Meanings for "When" Values

    Edith Murillo
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      Please Help


      I'm trying to figure out what these values mean?  I created a business rule for TICKET, however I don't see this rule in the Business Rule Event Viewer at all.  The Rule is active and I want the rule to execute all the time and check the database for those tickets that match the conditions.  Any ideas?   Thank you so much in advance!