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1. Re: Updating a Problem records Status
Sneha Wakale Sep 12, 2018 1:09 AM (in response to Ben Seba)Hi Ben,
You need to use process builder for this, the templates are not there for problem module.
There is already idea is raised for the same requirement.
Please vote for this idea.
Ability to use Templates for Problem .
Regards,
Sneha WakaleVyomlabs Pvt Ltd,Pune
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2. Re: Updating a Problem records Status
kedar zavarSep 12, 2018 12:40 AM (in response to Ben Seba)
You will have to process builder. The templates ate not available for problem module.
Ability to use Templates for Problem .
Kedar