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1. Re: Updating a Problem records Status
Hi Ben,
You need to use process builder for this, the templates are not there for problem module.
There is already idea is raised for the same requirement.
Please vote for this idea.
Ability to use Templates for Problem .
Regards,
Sneha WakaleVyomlabs Pvt Ltd,Pune
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2. Re: Updating a Problem records Status
kedar zavar
Sep 12, 2018 12:40 AM
You will have to process builder. The templates ate not available for problem module.
Ability to use Templates for Problem .
Kedar