8 Replies Latest reply on Sep 12, 2018 2:00 PM by John Wisdom

    Changing time in template from GMT to locale time

    John Wisdom

      We are using the Service Health Update email for the subscribers to service outages. The times on the template reflect GMT and I am unable to get it to display CDT or the locale time.

      Found a Salesforce idea pertaining to this (6 years old and still below the points threashold) so clearly no help there for this generation of Remedyforce users.

       

      This is the line on the template that I am referring to:

      <apex:outputText value="{0,date,M/d/yyyy h:mm a z}"><apex:param value="{!relatedTo.Projected_Service_Outage__r.BMCServiceDesk__Start_Date__c}" /></apex:outputText></td>

       

      And this is how it displays:

       

      Any suggestions?