3 Replies Latest reply on Aug 31, 2018 2:33 AM by Mohammad Al Taj

    Remedy Admin St Louis, MO - Full Time - On Site

    Ryan Nicosia
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      If anybody is looking for a Remedy Admin position in the St Louis, MO area (Scott AFB, IL) you can apply here.

       

      https://esp21.ndti.net/Joblisting.aspx

       

      Posting ID:  JR-2018-069

       

      Must be a U.S. Citizen with ability to obtain DoD security clearance.

        • 2. Re: Remedy Admin St Louis, MO - Full Time - On Site
          Ryan Nicosia

          Updated Job posting:

           

          Jacobs Job Search

           

          This position is with the prime contractor.  Full benefits package including 401k, medical, dental, 10 paid holiday, PTO, etc.

          1 of 1 people found this helpful
          • 3. Re: Remedy Admin St Louis, MO - Full Time - On Site
            Mohammad Al Taj

            It's Good , I'm not fit with the following requirement 

             

            Security Clearance Level:Interim SecretClearance Must be Active:No
            Experience/Education:Five years of IT related experience. Bachelor’s degree from an accredited college or university with major course work in Computer Science, Management Information Systems, or a closely related field a plus.

            Specialized Experience:
            • CompTIA Security + CE and Server +.
            • 5+ years of experience with BMC Remedy ITSM in a Windows environment.
            • Customer service orientation, knowledge and experience of customer service practices.
            • Problem-solving capabilities, adaptability and attention to detail.
            • Preferred experience with BMC Remedy ITSM Suite 8.1 (Service Desk, Service Level Management, CMDB, Change Management modules).
            Duties/Responsibilities:Provide Remedy System Administrator /developer support.
            • Support administration / maintenance of an ITSM remedy solution to include administer application data daily, process queries and reports as requested, and monitor server logs to ensure all system transactions are processed correctly.
            • Provide software installation, website / system configuration, and account management. Manage Remedy user accounts and process access requests.
            • Ensure Remedy application are properly patched and on the most current version.
            • Assist in the development, change, test and deployment of processes into Remedy.
            • Perform analysis and documentation of requirements and processes.
            • Establish customized Remedy forms; support database design and schema layout.
            • Assist in planning and scheduling of changes to the Remedy system and applications.
            • Maintain and adapt the following applications for the IT customer: Service Desk (SD) Service Level Management, Change, and CMDB.
            • Under minimal direction, analyzes and defines software development requirements and solutions and provides support to internal and external customers.
            • Identifies and recommends solutions such as program or system modifications to prevent security exposures.
            • Experience in Navy Security requirements and implementations: SECNAV 5239.2, NIST SP 800-53, DoDI 8500.2, DoDI 8510.01 and DoDI 8510.bb.
            • Experience with Application and Development STIG, Application Services STIG, Security Readiness Reviews (SRRs) of SQL Server.