How is this not the right space for PATROL-related questions?
PATROL is part of TrueSight Operations Management, right?
What is the version of Patrol Agent you have problems with?
And on which OS is installed?
Hello to all,
thank you so much for your help.
Now the issue has been solve. the details and solution of the issue in below:
This is the details of the Disk space utilization issue:
Summary : Patrol Agent is consuming high disk space on monitored servers
Cause: Though the installation is done, RunSilentInstall.exe process is running continuously under task manager
Check the Task manager of problematic server and verify RunSilentInstall.exe is running.
Check the location of this process.
Verify if there is another deployment tool (like SCCM) is running RunSilentInstall.exe as infinite loop (Path of the .exe is c:\Windows\ccmcache\*** )
If this is the case then customer need to check with their IT team, why this is not working.
After applying this solution on problematic servers and monitoring them for one week, we found that the problem was resolved.
Manuel Sarmiento we use Patrol Agent version 10.7 on windows OS.