5 Replies Latest reply on Aug 19, 2018 11:32 AM by Jayson Skaria

    Trying to explore an Atrium Integrator transformation step that retrieves Incident ID back after the Incident is created.

    Jayson Skaria

      In a Transformation , we have some logic written to detect an issue and then use "AROutput" step to create an Incident - This is simple and working.

      Soon after the Incident is created , I need to retrieve back the Incident ID , so that I can use it in my next Transformation to relate a Bunch of CI relationships to it.


      Is there a OOO AI output step available that can be used to do retreive the Incident ID soon after the First transformation completes creating the Incident ? (some thing very similar to retrieving LASTID in Remedy workflows) ?