I have encountered an error in the logs:
-- On TrackIt.Core.DirectoryImporter.LDAPReader.GetDeletedUsersOnly()
-- The operation was aborted because the client side timeout limit was exceeded. [System.Directory.Services.Protocols.LdapException]
This is causing the import process to stop, and new users who were imported are not being granted access to the self-service web, as is configured.
How can I extend/correct/troubleshoot the timeout limit?
Can the developers put in some exception handling that re-routes the logic to continue the import process after a time-out occurs?
You may need to contact support on this one so they can troubleshoot it with you.