0 Replies Latest reply on Aug 8, 2018 8:36 PM by Ben Hillsley

    Use Category Full Path to group tickets in custom view

    Ben Hillsley

      We have TrackIt! v2018.02 and I would like to customise a view to allow tickets to be grouped by the Category Full Path. Whenever I try to do this, all the tickets end up grouped under ": (None)"

       

       

      The tickets do not even seem to be sorted by the Category Full Path column either.

       

       

      Is there a way to use this field in this way?