7 Replies Latest reply on Aug 8, 2018 3:58 PM by Anne Brock

    Categories for Change Requests

    Sean Connolly

      We are about to implement Change Management in Remedyforce.  We are setting up the categories.


      Does a category have to be of type 'Change Request' for it to be available on the Change Request form?  I had thought that if I checked the box under 'Applies to' for Change Requests that it would appear on the form.  But, it doesn't seem to be working.