0 Replies Latest reply on Aug 5, 2018 8:45 PM by Mina Horiuchi

    Regarding ASSO .lck file.

    Mina Horiuchi
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      Hi there,


      I often face to the issue that be not able to login to CDP. ( Able to login to ASSO.)


      And when it happened, i know how to solve.

      Delete the .lck file of from "C:\Program Files\BMC Software\AtriumSSO\tomcat\logs".

      and restart all BAO service then issue will be solve. (That's what BMC support told me)


      I would like to know why this thing will happen ?

      What things can be the trigger of this ? ( Could not get the answer from the support.. so please tell me if someone know it even the possibility)


      Kind Regards,