0 Replies Latest reply on Aug 5, 2018 8:45 PM by Mina Horiuchi

    Regarding ASSO .lck file.

    Mina Horiuchi
      Share This:

      Hi there,

       

      I often face to the issue that be not able to login to CDP. ( Able to login to ASSO.)

       

      And when it happened, i know how to solve.

      Delete the .lck file of from "C:\Program Files\BMC Software\AtriumSSO\tomcat\logs".

      and restart all BAO service then issue will be solve. (That's what BMC support told me)

       

      I would like to know why this thing will happen ?

      What things can be the trigger of this ? ( Could not get the answer from the support.. so please tell me if someone know it even the possibility)

       

      Kind Regards,

      Mina