2 Replies Latest reply on Jul 16, 2018 11:53 PM by Cibi Mathew

    BSA Integration with BMC TrueSight Operation management

    Cibi Mathew

      Dear experts,

       

      We have integrated BMC server automation with BMC TrueSight Operation management and was successful.

       

      BSA Version: Version: 8.9.03.162

      BTOM Version: Version: 11.0.00.001.371417359

       

      However we didn’t find any BSA related events generated in BTOM.

      We executed a file deploy job and snapshot job from BSA to a test server. The Job executed successfully on BSA. But No events generated in BTOM.

      Tried to push packages from the Central Monitoring Administration repository (base and extended) to BMC Server Automation using the below command.

      blade.bat auto_prov_prep

       

      But it failed with below error.

       

      C:\BMCSoftware\TrueSightPServer\truesightpserver\bin>blade.bat auto_prov_prep

      BMC TrueSight Presentation Server Command Line Interface 2017 version 11.0

      Copyright 2014-2017 BMC Software, Inc. as an unpublished work.  All rights reserved.

      Auto provisioning the default package XML file.

      Start Creation of BMC Server Automation objects ....

      This may take a long time...

      Error : Creation of BMC Server Automation objects failed.

       

      From the BTOM logs we could see the below,

       

      Logs says as below error:

      INFO 07/14 11:13:16.624 [https-jsse-nio-443-exec-27] CMA Auto provisioning the default package XML file.

      INFO 07/14 11:13:16.624 [https-jsse-nio-443-exec-27] CMA Start Creation of BMC Server Automation objects ....

      INFO 07/14 11:13:16.624 [https-jsse-nio-443-exec-27] CMA This may take a long time...

      INFO 07/14 11:13:16.639 [https-jsse-nio-443-exec-27] CMA BMC_TS-CMA303700

      INFO 07/14 11:13:16.639 [https-jsse-nio-443-exec-27] CMA BMC_TS-CMA303700

      INFO 07/14 11:13:17.303 [https-jsse-nio-443-exec-27] CMA BMC_TS-CMA303704

      INFO 07/14 11:13:17.481 [https-jsse-nio-443-exec-27] CMA BMC_TS-CMA303700

      INFO 07/14 11:13:17.481 [https-jsse-nio-443-exec-27] CMA BMC_TS-CMA303700

      INFO 07/14 11:13:17.994 [https-jsse-nio-443-exec-27] CMA BMC_TS-CMA303704

      INFO  07/14 11:13:18.666 [https-jsse-nio-443-exec-27] CMA Start - Auto Provision Preparation with JSON File C:\Windows\TEMP\TrueSightSelf-MonitoringWindows.json

      WARN 07/14 11:13:18.751 [https-jsse-nio-443-exec-27] CMA BMC_TS-CMA402043

      INFO 07/14 11:13:18.793 [https-jsse-nio-443-exec-27] CMA BMC_TS-CMA303700

      INFO 07/14 11:13:18.793 [https-jsse-nio-443-exec-27] CMA BMC_TS-CMA303700

      INFO 07/14 11:13:19.254 [https-jsse-nio-443-exec-27] CMA BMC_TS-CMA303704

      ERROR 07/14 11:13:21.570 [https-jsse-nio-443-exec-27] CMA BMC_TS-CMA401125[Server property update, 192.x.x.x, Could not find group with name : /BMC/ProactiveNet/Patrol/11.0.00.001 and type : 5005]

      INFO 07/14 11:14:13.532 [Thread-91,EXECUTOR_POOL] CMA Current user is superadmin. Skipping the evaluation

      INFO 07/14 11:15:19.476 [https-jsse-nio-443-exec-41] CMA INFO : BMC Server Automation current connection information :  use_UDDI = false

      host = 192.x.x.x

      port = 9843

      user = BLAdmin

      uddiUser = null

      role = BLAdmins

      INFO 07/14 11:19:13.118 [Thread-119,EXECUTOR_POOL] CMA Current user is superadmin. Skipping the evaluation

      INFO 07/14 11:24:13.049 [Thread-133,EXECUTOR_POOL] CMA Current user is superadmin. Skipping the evaluation

      INFO 07/14 11:29:13.057 [Thread-40,EXECUTOR_POOL] CMA Current user is superadmin. Skipping the evaluation

       

       

      Kindly suggest to resolve the same; or is there any step that we have missed for the integration.

       

      Regards,