6 Replies Latest reply on Jul 12, 2018 12:31 PM by Mohammad Rehman

    "Form does not exist on server" errors with health check - how to resolve? 9.1.04

    Shane Barber

      Hello. I did an installation of 9.1.04.

       

      I see that there are some error messages:

       

      ERROR 1:

      com.bmc.install.product.arsuitekit.platforms.arsystemservers.approvalserver.ApprovalServerPostInstallSanityTask

        THROWABLE EVENT {Description=[Failed to perform Approval Server sanity check]}

       

      Throwable=[ERROR (303): Form does not exist on server; AP-Sample2:Get Agreement

      com.bmc.arsys.apitransport.ApiProxyJRpcBase.arCall(ApiProxyJRpcBase.java:296)

      com.bmc.arsys.apitransport.ApiProxyJRpcBase.arCall(ApiProxyJRpcBase.java:168)

      com.bmc.arsys.api.ProxyJRpc.ARCreateEntry(ProxyJRpc.java:1301)

      com.bmc.arsys.api.ARServerUser.createEntry(ARServerUser.java:4165)

      com.bmc.install.product.arsuitekit.platforms.arsystemservers.approvalserver.ApprovalServerPostInstallSanityTask.performSanityCheck(ApprovalServerPostInstallSanityTask.java:286)

      com.bmc.install.product.arsuitekit.platforms.arsystemservers.approvalserver.ApprovalServerPostInstallSanityTask.performValidation(ApprovalServerPostInstallSanityTask.java:125)

      com.bmc.install.task.ValidationTask.execute(ValidationTask.java:54)

      com.bmc.install.task.InstallationTask.run(InstallationTask.java:93)

      java.lang.Thread.run(Thread.java:745)]

       

      ERROR 2:

      com.bmc.install.product.arsuitekit.platforms.arsystemservers.assignmentengine.AssignmentEnginePostInstallSanityTask

        THROWABLE EVENT {Description=[Failed to perform Assignment Engine sanity check]}

       

      Throwable=[ERROR (303): Form does not exist on server; ASE:Form Information

      com.bmc.arsys.apitransport.ApiProxyJRpcBase.arCall(ApiProxyJRpcBase.java:296)

      com.bmc.arsys.apitransport.ApiProxyJRpcBase.arCall(ApiProxyJRpcBase.java:168)

      com.bmc.arsys.api.ProxyJRpc.ARGetListEntryWithFields(ProxyJRpc.java:1470)

      com.bmc.arsys.api.ARServerUser.getListEntryObjects(ARServerUser.java:4619)

      com.bmc.install.product.arsuitekit.platforms.arsystemservers.assignmentengine.AssignmentEnginePostInstallSanityTask.getFormEntryID(AssignmentEnginePostInstallSanityTask.java:745)

      com.bmc.install.product.arsuitekit.platforms.arsystemservers.assignmentengine.AssignmentEnginePostInstallSanityTask.createSampleAssigneeFormEntry(AssignmentEnginePostInstallSanityTask.java:688)

      com.bmc.install.product.arsuitekit.platforms.arsystemservers.assignmentengine.AssignmentEnginePostInstallSanityTask.setUpSampleApplication(AssignmentEnginePostInstallSanityTask.java:386)

      com.bmc.install.product.arsuitekit.platforms.arsystemservers.assignmentengine.AssignmentEnginePostInstallSanityTask.performAssignmentEngineSanityCheck(AssignmentEnginePostInstallSanityTask.java:321)

      com.bmc.install.product.arsuitekit.platforms.arsystemservers.assignmentengine.AssignmentEnginePostInstallSanityTask.performValidation(AssignmentEnginePostInstallSanityTask.java:131)

      com.bmc.install.task.ValidationTask.execute(ValidationTask.java:54)

      com.bmc.install.task.InstallationTask.run(InstallationTask.java:93)

      java.lang.Thread.run(Thread.java:745)]

       

       

      Can you identify what I would need to resolve this and get a successful health check?

       

      Thank you.