8 Replies Latest reply on Jul 13, 2018 10:10 AM by Scott Hartwick

    While submitting Incidents takes almost 2 minutes to save

    Ramakrishnan Govindaraj

      Greetings Everyone!


      We are facing performance issues while submitting Incidents. It takes around 2 mins to save a incident.  We have around 200 active service targets against Incident module. Does this number of SLA's  cause performance issues to the system? Could you please share your suggestion.  Currently we are on the Remedy 8.1 sp1


      Thanks in advance!