0 Replies Latest reply on Jul 10, 2018 4:56 AM by Craig Ridley

    CI Owners Vs CMDB Analysts updating CIs

    Craig Ridley



      We are investigating the possibility and feasibility of opening up permissions to nominated CI owners to enable them to update and maintain their CIs.

      From looking at the attributes in the CMDB it seems to me that the manual updates we would expect to see made would be against the fields such as; Description, Environment, Impact Urgency, etc. As well as lifecycle information and the custom attributes we have.

      I have been made aware that certain update require elevated permissions, such as Asset Admin rights being required to create CI to CI relationships.

      Has anyone had experience of implementing this approach?

      And if so, what attributes do your CI owners update? What level of access have you been willing to provide them?