2 Replies Latest reply on Jul 9, 2018 3:06 PM by Paul Hecker

    Getting error on Op Rule XML Import - The file does not contain any BCM object

    Paul Hecker
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      Getting error on Operational Rule XML Import - The file does not contain any BCM object

      Running BCM 12.1

       

      Following Knowledge Article 000143265, "BCM - How to know which modules are currently loaded on BCM agents", https://bmcsites.force.com/casemgmt/sc_KnowledgeArticle?sfdcid=kA21O000000oURsSAM&type=Solution.

       

      When attempting to import the XML contained in "CollectBCMModulesVersions.rar", I get the error "The file does not contain any BCM object".

       

      Is anyone familiar with the error and a possible solution so that I can import the XML?

       

      Thanks!

       

      Regards,

      Paul