3 Replies Latest reply on Jul 10, 2018 11:49 AM by Abhay Bhagat

    How to get IIS related parameters data collection enabled using Internet Server KM

    Abhay Bhagat

      Dear Experts,

       

      As per documentation it says you may enable the  below IIS parameters

       

      https://docs.bmc.com/docs/pages/releaseview.action?pageId=578032166

       

      It says it should come automatically ,

      Discovery

      Discovery activates monitoring of Microsoft IIS performance counters after the Microsoft IIS server instance is online and actively being monitored. The performance counter instance (msPerformance) is created as a child instance of the INET_Servers host.

       

       

      After configuring the same I could not see any such parameter

       

       

      Let me know where I am missing .

      Regards

      Abhay

        • 1. Re: How to get IIS related parameters data collection enabled using Internet Server KM
          Sabari Yadavilli

          Hi Abhay,

           

          can you please check the related KM is loaded on the server if not please load the KM not KML. Check first the Loaded KM's this may be the cause. if everything is fine. collect the debug for the INET KM and collect the logs. in that we can get the details.

           

          Thanks

          YS

          • 2. Re: How to get IIS related parameters data collection enabled using Internet Server KM
            Abhay Bhagat

            Dear Sabari ,

             

            Below is outoput of DUMP_KNM_LIST

             

            nowledge Modules (Applications) ===========

            6/29/2018 11:02:32 PM> #   Name                  Version  Static (# of consoles)

            6/29/2018 11:02:32 PM> ---------------------------------------------------------

            6/29/2018 11:02:32 PM>   1: ALL_COMPUTERS             1.0    yes    (1)

            6/29/2018 11:02:32 PM>   2: NT                        1.154  yes    (1)

            6/29/2018 11:02:32 PM>   3: NT_PROCESS                1.81   yes    (1)

            6/29/2018 11:02:32 PM>   4: NT_PROCESS_GROUP          1.19   yes    (1)

            6/29/2018 11:02:32 PM>   5: NT_PROCESS_CONTAINER      1.93   yes    (1)

            6/29/2018 11:02:32 PM>   6: NT_SERVICES               1.67   yes    (1)

            6/29/2018 11:02:32 PM>   7: NT_SERVICES_CONTAINER     1.47   yes    (1)

            6/29/2018 11:02:32 PM>   8: NT_OS                     1.119  yes    (1)

            6/29/2018 11:02:32 PM>   9: NT_PRINTER                1.515  yes    (1)

            6/29/2018 11:02:32 PM>  10: NT_PRINTERJOBS            1.428  yes    (1)

            6/29/2018 11:02:32 PM>  11: NT_PRINTERJOB             1.433  yes    (1)

            6/29/2018 11:02:32 PM>  12: NT_PRINTER_CONTAINER      1.65   yes    (1)

            6/29/2018 11:02:32 PM>  13: NT_JOBS_PROCESS           1.64   yes    (1)

            6/29/2018 11:02:32 PM>  14: NT_JOBS_PROCESS_GROUP     1.35   yes    (1)

            6/29/2018 11:02:32 PM>  15: NT_JOBS                   1.56   yes    (1)

            6/29/2018 11:02:32 PM>  16: NT_JOBS_CONTAINER         1.225  yes    (1)

            6/29/2018 11:02:32 PM>  17: NT_REGISTRY_KEYINST       1.115  yes    (1)

            6/29/2018 11:02:32 PM>  18: NT_REGISTRY               1.148  yes    (1)

            6/29/2018 11:02:32 PM>  19: NT_UDP                    1.18   yes    (1)

            6/29/2018 11:02:32 PM>  20: NT_TCP                    1.17   yes    (1)

            6/29/2018 11:02:32 PM>  21: NT_IPX                    1.16   yes    (1)

            6/29/2018 11:02:32 PM>  22: NT_IP                     1.19   yes    (1)

            6/29/2018 11:02:32 PM>  23: NT_ICMP                   1.19   yes    (1)

            6/29/2018 11:02:32 PM>  24: NT_FTP                    1.16   yes    (1)

            6/29/2018 11:02:32 PM>  25: NT_FTP_CONTAINER          1.14   yes    (1)

            6/29/2018 11:02:32 PM>  26: NT_NETBIOS                1.17   yes    (1)

            6/29/2018 11:02:32 PM>  27: NT_NETBEUI                1.16   yes    (1)

            6/29/2018 11:02:32 PM>  28: NT_NETBIOS_CONTAINER      1.16   yes    (1)

            6/29/2018 11:02:32 PM>  29: NT_IPX_CONTAINER          1.16   yes    (1)

            6/29/2018 11:02:32 PM>  30: NT_NETBEUI_CONTAINER      1.19   yes    (1)

            6/29/2018 11:02:32 PM>  31: NT_NET_PROTOCOLS          1.24   yes    (1)

            6/29/2018 11:02:32 PM>  32: NT_NETWORK                1.67   yes    (1)

            6/29/2018 11:02:32 PM>  33: NT_NETWORK_CONTAINER      1.24   yes    (1)

            6/29/2018 11:02:32 PM>  34: NT_PHYSICAL_DISKS         1.148  yes    (1)

            6/29/2018 11:02:32 PM>  35: NT_PHYSICAL_DISKS_CONTAINER     1.154  yes    (1)

            6/29/2018 11:02:32 PM>  36: NT_SECURITY               1.51   yes    (1)

            6/29/2018 11:02:32 PM>  37: NT_SERVER                 1.66   yes    (1)

            6/29/2018 11:02:32 PM>  38: NT_EVLOGFILES             1.365  yes    (1)

            6/29/2018 11:02:32 PM>  39: NT_EVINSTS                1.289  yes    (1)

            6/29/2018 11:02:32 PM>  40: NT_EVENTLOG               1.242  yes    (1)

            6/29/2018 11:02:32 PM>  41: NT_CompositesColl         1.21   yes    (1)

            6/29/2018 11:02:32 PM>  42: NT_Composites             1.14   yes    (1)

            6/29/2018 11:02:32 PM>  43: NT_BSK                    1.87   yes    (1)

            6/29/2018 11:02:32 PM>  44: PATROL_NT                10.92   yes    (1)

            6/29/2018 11:02:32 PM>  45: NT_HEALTH                 1.55   yes    (1)

            6/29/2018 11:02:32 PM>  46: NT_NTFS_QUOTA             1.95   yes    (1)

            6/29/2018 11:02:32 PM>  47: NT_NTFS_QUOTA_CONTAINER     1.32   yes    (1)

            6/29/2018 11:02:32 PM>  48: NT_NTFS_MOUNT             1.140  yes    (1)

            6/29/2018 11:02:32 PM>  49: NT_NTFS_MOUNT_CONTAINER     1.140  yes    (1)

            6/29/2018 11:02:32 PM>  50: NT_LOGICAL_DISKS          1.155  yes    (1)

            6/29/2018 11:02:32 PM>  51: NT_LOGICAL_DISKS_CONTAINER     1.159  yes    (1)

            6/29/2018 11:02:32 PM>  52: NT_SYSTEM                 1.90   yes    (1)

            6/29/2018 11:02:32 PM>  53: NT_PAGEFILE               1.83   yes    (1)

            6/29/2018 11:02:32 PM>  54: NT_PAGEFILE_CONTAINER     1.48   yes    (1)

            6/29/2018 11:02:32 PM>  55: NT_MEMORY                 1.96   yes    (1)

            6/29/2018 11:02:32 PM>  56: NT_CPU_CONTAINER          1.42   yes    (1)

            6/29/2018 11:02:32 PM>  57: NT_CPU                    1.90   yes    (1)

            6/29/2018 11:02:32 PM>  58: NT_CACHE                  3.27   yes    (1)

            6/29/2018 11:02:32 PM>  59: SEN_MS_DYNAMICVALUEMAP     9.401  yes    (1)

            6/29/2018 11:02:32 PM>  60: SEN_MS_VALUEMAP           9.401  yes    (1)

            6/29/2018 11:02:32 PM>  61: SEN_MS_PSLCOMMAND         9.401  yes    (1)

            6/29/2018 11:02:32 PM>  62: SEN_MS_NAGIOSPERF         9.401  yes    (1)

            6/29/2018 11:02:32 PM>  63: SEN_MS_NAGIOSPLUGIN       9.401  yes    (1)

            6/29/2018 11:02:32 PM>  64: SEN_MS_WBEMQUERY          9.401  yes    (1)

            6/29/2018 11:02:32 PM>  65: SEN_MS_TRANSFORM          9.401  yes    (1)

            6/29/2018 11:02:32 PM>  66: SEN_MS_STRING             9.401  yes    (1)

            6/29/2018 11:02:32 PM>  67: SEN_MS_SNMPTRAP           9.401  yes    (1)

            6/29/2018 11:02:32 PM>  68: SEN_MS_SNMPPOLLING        9.401  yes    (1)

            6/29/2018 11:02:32 PM>  69: SEN_MS_PROCESS            9.401  yes    (1)

            6/29/2018 11:02:32 PM>  70: SEN_MS_COMMANDLINE        9.401  yes    (1)

            6/29/2018 11:02:32 PM>  71: SEN_MS_NUMBER             9.401  yes    (1)

            6/29/2018 11:02:32 PM>  72: SEN_MS_MONITORGROUP       9.401  yes    (1)

            6/29/2018 11:02:32 PM>  73: SEN_MS_WMIQUERY           9.401  yes    (1)

            6/29/2018 11:02:32 PM>  74: SEN_MS_WINSERVICE         9.401  yes    (1)

            6/29/2018 11:02:32 PM>  75: SEN_MS_WINPERF            9.401  yes    (1)

            6/29/2018 11:02:32 PM>  76: SEN_MS_WINEVENT           9.401  yes    (1)

            6/29/2018 11:02:32 PM>  77: SEN_MS_FORMULA            9.401  yes    (1)

            6/29/2018 11:02:32 PM>  78: SEN_MS_WEBREQUEST         9.401  yes    (1)

            6/29/2018 11:02:32 PM>  79: SEN_MS_FOLDER             9.401  yes    (1)

            6/29/2018 11:02:32 PM>  80: SEN_MS_FILESYSTEM         9.401  yes    (1)

            6/29/2018 11:02:32 PM>  81: SEN_MS_FILE               9.401  yes    (1)

            6/29/2018 11:02:32 PM>  82: SEN_MS_DYNAMICNUMBER      9.401  yes    (1)

            6/29/2018 11:02:32 PM>  83: SEN_MS_DYNAMICSTRING      9.401  yes    (1)

            6/29/2018 11:02:32 PM>  84: SEN_MS_DYNAMICDISCOVERY     9.401  yes    (1)

            6/29/2018 11:02:32 PM>  85: SEN_MS_DYNAMIC_CONT       9.401  yes    (1)

            6/29/2018 11:02:32 PM>  86: SEN_MS_DYNAMIC            9.401  yes    (1)

            6/29/2018 11:02:32 PM>  87: SEN_MS_DBQUERY            9.401  yes    (1)

            6/29/2018 11:02:32 PM>  88: SEN_MS_HOST               9.401  yes    (1)

            6/29/2018 11:02:32 PM>  89: SEN_MS_GROUP              9.401  yes    (1)

            6/29/2018 11:02:32 PM>  90: SEN_MS_MAIN               9.401  yes    (1)

            6/29/2018 11:02:32 PM>  91: SEN_WSS_WEB               2.0    yes    (1)

            6/29/2018 11:02:32 PM>  92: SEN_WSS_WEB_CONT          2.0    yes    (1)

            6/29/2018 11:02:32 PM>  93: SEN_WSS_WINDOWSSERVICES     2.0    yes    (1)

            6/29/2018 11:02:32 PM>  94: SEN_WSS_WINDOWSSERVICES_CONT     2.0    yes    (1)

            6/29/2018 11:02:32 PM>  95: SEN_WSS_EVENTLOG          2.0    yes    (1)

            6/29/2018 11:02:32 PM>  96: SEN_WSS_WEBSERVICE        2.0    yes    (1)

            6/29/2018 11:02:32 PM>  97: SEN_WSS_ASPNET            2.0    yes    (1)

            6/29/2018 11:02:32 PM>  98: SEN_WSS_NETCLR            2.0    yes    (1)

            6/29/2018 11:02:32 PM>  99: SEN_WSS_PROCESS           2.0    yes    (1)

            6/29/2018 11:02:32 PM> 100: SEN_WSS_GLOBAL_PERFORMANCE_CONT     2.0    yes    (1)

            6/29/2018 11:02:32 PM> 101: SEN_WSS_GLOBAL_INFORMATION_CONT     2.0    yes    (1)

            6/29/2018 11:02:32 PM> 102: SEN_WSS_SITE              2.0    yes    (1)

            6/29/2018 11:02:32 PM> 103: SEN_WSS_SITE_CONT         2.0    yes    (1)

            6/29/2018 11:02:32 PM> 104: SEN_WSS_HTTPAVAILABILITY     2.0    yes    (1)

            6/29/2018 11:02:32 PM> 105: SEN_WSS_PERFORMANCE       2.0    yes    (1)

            6/29/2018 11:02:32 PM> 106: SEN_WSS_DATABASE          2.0    yes    (1)

            6/29/2018 11:02:32 PM> 107: SEN_WSS_DATABASE_CONT     2.0    yes    (1)

            6/29/2018 11:02:32 PM> 108: SEN_WSS_VIRTUALSERVER     2.0    yes    (1)

            6/29/2018 11:02:32 PM> 109: SEN_WSS_SERVER_CONT       2.0    yes    (1)

            6/29/2018 11:02:32 PM> 110: SEN_WSS_MAIN              2.0    yes    (1)

            6/29/2018 11:02:32 PM> 111: INET_Web_Server_VHost     6.31   yes    (1)

            6/29/2018 11:02:32 PM> 112: INET_Web_Server_VHost_Container     6.33   yes    (1)

            6/29/2018 11:02:32 PM> 113: INET_Portmon_Inst         6.31   yes    (1)

            6/29/2018 11:02:32 PM> 114: INET_Portmon_Top          6.11   yes    (1)

            6/29/2018 11:02:32 PM> 115: INET_Container            6.10   yes    (1)

            6/29/2018 11:02:32 PM> 116: INET_Imap_Server          6.23   yes    (1)

            6/29/2018 11:02:32 PM> 117: INET_Dns_Domain           6.19   yes    (1)

            6/29/2018 11:02:32 PM> 118: INET_Dns_Application      6.23   yes    (1)

            6/29/2018 11:02:32 PM> 119: INET_Dns_Remote           6.20   yes    (1)

            6/29/2018 11:02:32 PM> 120: INET_Dns_Server           6.25   yes    (1)

            6/29/2018 11:02:32 PM> 121: INET_Protocol_Tcp         6.19   yes    (1)

            6/29/2018 11:02:32 PM> 122: INET_Process              6.17   yes    (1)

            6/29/2018 11:02:32 PM> 123: INET_Proxy_Server         6.20   yes    (1)

            6/29/2018 11:02:32 PM> 124: INET_Ldap_Server          6.22   yes    (1)

            6/29/2018 11:02:32 PM> 125: INET_News_Server          6.22   yes    (1)

            6/29/2018 11:02:32 PM> 126: INET_Pop3_Server          6.22   yes    (1)

            6/29/2018 11:02:32 PM> 127: INET_Mail_Remote          6.14   yes    (1)

            6/29/2018 11:02:32 PM> 128: INET_Mail_Server          6.24   yes    (1)

            6/29/2018 11:02:32 PM> 129: INET_Ftp_Server           6.27   yes    (1)

            6/29/2018 11:02:32 PM> 130: INET_Web_Application      6.26   yes    (1)

            6/29/2018 11:02:32 PM> 131: INET_Web_Server           6.41   yes    (1)

            6/29/2018 11:02:32 PM> 132: INET_Servers              6.30   yes    (1)

            6/29/2018 11:02:32 PM> 133: INET_Services             6.34   yes    (1)

            6/29/2018 11:02:32 PM> === End of loaded KM list (133 entries) =========================

            • 3. Re: How to get IIS related parameters data collection enabled using Internet Server KM
              Abhay Bhagat

              When I compare with the ISM_NT.kml

               

              I could find the below difference , The one with #N/A are not loaded

              INET_Services INET_Services

              INET_Container INET_Container

              INET_Servers INET_Servers

              INET_Web_Server INET_Web_Server

              INET_Protocol_Tcp INET_Protocol_Tcp

              INET_Mail_Server INET_Mail_Server

              INET_Dns_Server INET_Dns_Server

              INET_Dns_Remote INET_Dns_Remote

              INET_Dns_Application INET_Dns_Application

              INET_Dns_Domain INET_Dns_Domain

              INET_Ftp_Server INET_Ftp_Server

              INET_Pop3_Server INET_Pop3_Server

              INET_News_Server INET_News_Server

              INET_Proxy_Server INET_Proxy_Server

              INET_Ldap_Server INET_Ldap_Server

              INET_Imap_Server INET_Imap_Server

              INET_MS_ASP #N/A

              INET_MS_Ftp #N/A

              INET_MS_Iis #N/A

              INET_WAS #N/A

              INET_MS_Index #N/A

              INET_MS_Locator #N/A

              INET_MS_News #N/A

              INET_MS_Web #N/A

              INET_MS_ISA #N/A

              INET_Mail_Remote INET_Mail_Remote

              INET_Process INET_Process

              INET_Web_Application INET_Web_Application

              INET_Portmon_Top INET_Portmon_Top

              INET_Portmon_Inst INET_Portmon_Inst

              INET_Web_Server_VHost_Container INET_Web_Server_VHost_Container

              INET_Web_Server_VHost INET_Web_Server_VHost

               

              Next query

              Is the one with IIS the km that should get loaded

              How it will get loaded via the Infrastructure policies .