1 Reply Latest reply on Jun 19, 2018 2:43 AM by Sidhdesh Punaskar

    Relabel Priority value in Notification for Incident module

    Saurabh Maheshwari
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      Hi Experts,

       

      We have requirement to relabel priority value for out of the box notifications for Incident creation, assignment and resolution. We want to relabel these value of priority in notification as P1,P2,P3,P4 instead Critical,High,Medium,Low. Can you please guide me to do this modification.

      Remedy AR version : 8.1

      ITSM version : 8.1

       

       

      Regards,