6 Replies Latest reply on Jun 13, 2018 8:34 AM by Virginia Leandro

    Can the Self-Service Portal be disabled entirely?

    Jeremiah McGee

      My security office is concerned about the availability of external users logging into the self service portal.  As we have an extensive user base outside the organization, we want to completely disable the self service portal for a period of time. 

      It appears that turning off the url (***.force.com) will cut this functionality for external user, but it will also disable the survey.  We do not want eh survey disabled, just the ability to log into the self service portal form external users.

      So the question has now become, can I disable the self service option entirely, without losing the ability to collect survey results?