3 Replies Latest reply on Jun 14, 2018 12:22 PM by Greg Tucker

    Roles keep automatically changing

    Rebecca Morgan

      Has anyone experienced permissions for roles changing automatically?  We keep experiencing "ghost" changes to roles in FootPrints.  It appears that roles are changing without any involvement from administrators.  We have noticed that from time to time we will get inquiries from users complaining that they are unable to perform an action that they previously performed without any problems.  When we take a look at the role, it indeed has been shifted from "yes view permissions" on an incident to "no view permissions".  Just trying to see if this issue is unique to our implementation or if others have experienced something similar.