1 Reply Latest reply on May 28, 2018 6:53 AM by Abhay Bhagat

    BSR/REMEDY INTEGRATION  NOT STARTING

    Abhay Bhagat

      Dear Experts , in one of our linux servers bsr is not starting

       

      INFO  24 May 2018 15:56:54129 [main] com.bmc.sas.ei.dispatcher.DispatcherFactory  1311 DISPATCHER Creation for bmcremedy

      INFO  24 May 2018 15:56:54129 [main] com.bmc.sas.ei.dispatcher.DispatcherFactory  1312 Loading dispatcher class com.bmc.sas.ei.dispatcher.ar.ARDispatcher

      INFO  24 May 2018 15:56:54136 [main] com.bmc.sas.ei.sequencer.EventExecutor  ThreadPool.initialSize : 2 Missing Resource StringThreadPool.initialSize : 2

      INFO  24 May 2018 15:56:54136 [main] com.bmc.sas.ei.sequencer.EventExecutor  ThreadPool.maxSize : 5 Missing Resource StringThreadPool.maxSize : 5

      INFO  24 May 2018 15:56:54138 [main] com.bmc.sas.ei.sequencer.EventExecutor  ThreadPool.initialSize : 2 Missing Resource StringThreadPool.initialSize : 2

      INFO  24 May 2018 15:56:54138 [main] com.bmc.sas.ei.sequencer.EventExecutor  ThreadPool.maxSize : 5 Missing Resource StringThreadPool.maxSize : 5

      INFO  24 May 2018 15:56:54138 [main] com.bmc.sas.ei.sequencer.EventExecutor  ThreadPool.initialSize : 2 Missing Resource StringThreadPool.initialSize : 2

      INFO  24 May 2018 15:56:54138 [main] com.bmc.sas.ei.sequencer.EventExecutor  ThreadPool.maxSize : 5 Missing Resource StringThreadPool.maxSize : 5

      INFO  24 May 2018 15:56:54140 [main] com.bmc.sas.ei.persistency.IncidentStagingArea  Incident Staging is initialized to support HA : false

      INFO  24 May 2018 15:56:54144 [main] com.bmc.sas.ei.util.EIUtil   blockedEventClass loaded [EVENT_INCIDENT_INFO, IBRSD_ERROR, CI_INCIDENT_INFO] Missing Resource String blockedEventClass loaded [EVENT_INCIDENT_INFO, IBRSD_ERROR, CI_INCIDENT_INFO]

      INFO  24 May 2018 15:56:54144 [main] com.bmc.sas.ei.util.EIUtil  Setting BSR version Missing Resource StringSetting BSR version

      INFO  24 May 2018 15:56:54146 [main] com.bmc.sas.ei.util.EIUtil  The BSR version is ::: 3501 Missing Resource StringThe BSR version is ::: 3501

      INFO  24 May 2018 15:56:54147 [main] com.bmc.sas.ei.persistency.IncidentStagingArea  Sych-up events from other InternalPersistency provider

      INFO  24 May 2018 15:56:55932 [main] com.bmc.sas.ei.dispatcher.DispatcherFactory  1313 Dispatcher class com.bmc.sas.ei.dispatcher.ar.ARDispatcher for bmcremedy System is loaded

      INFO  24 May 2018 15:56:55932 [main] com.bmc.sas.ei.dispatcher.DispatcherFactory  1311 DISPATCHER Creation for bmcremedy

      INFO  24 May 2018 15:56:55932 [main] com.bmc.sas.ei.dispatcher.DispatcherFactory  1312 Loading dispatcher class com.bmc.sas.ei.dispatcher.ar.AROutageDispatcher

      INFO  24 May 2018 15:56:55953 [main] com.bmc.sas.ei.dispatcher.DispatcherFactory  1313 Dispatcher class com.bmc.sas.ei.dispatcher.ar.AROutageDispatcher for bmcremedy System is loaded

      INFO  24 May 2018 15:56:55953 [main] com.bmc.sas.ei.dispatcher.DispatcherFactory  1311 DISPATCHER Creation for bmcremedy

      INFO  24 May 2018 15:56:55953 [main] com.bmc.sas.ei.dispatcher.DispatcherFactory  eventDispatcherName com.bmc.sas.ei.dispatcher.ar.AREventDispatcher Missing Resource StringeventDispatcherName com.bmc.sas.ei.dispatcher.ar.AREventDispatcher

      INFO  24 May 2018 15:56:55953 [main] com.bmc.sas.ei.dispatcher.DispatcherFactory  1312 Loading dispatcher class com.bmc.sas.ei.dispatcher.ar.AREventDispatcher

      INFO  24 May 2018 15:56:55964 [main] com.bmc.sas.ei.dispatcher.DispatcherFactory  1313 Dispatcher class com.bmc.sas.ei.dispatcher.ar.AREventDispatcher for bmcremedy System is loaded

      INFO  24 May 2018 15:56:55965 [Thread-0] com.bmc.sas.ei.persistency.IncidentStagingArea  inside shutdownhook

       

      The above comes in Eventintegrator.log then it stops ,

       

      Please suggest if you  had faced the similar error