1 Reply Latest reply on May 20, 2018 9:02 PM by Satrughan Mahato

    Salesforce Datacenter Architecture

    Olivier Segers

      At Salesforce, trust is our #1 value and our data center strategy supports the company's commitment to run the most secure, trusted, reliable, and available cloud computing service. Customer success drives our data center strategy and delivering the highest standard in availability, performance, and security is our top priority. Each Salesforce instance is built in and serviced from two geographically diverse locations to support the continuous availability our customers have come to expect from Salesforce.

       

      At any given time, a Remedyforce instance is actively served from one location with transactions replicating in near real-time to a completely redundant, secondary location. Salesforce regularly site switch between the locations for maintenance, compliance and disaster recovery purposes.

       

      Salesforce has 9 Salesforce-managed data centers in the following areas

       

      • Chicago, Illinois, United States (USA)
      • Dallas, Texas, United States (USA)
      • Frankfurt, Germany (GER)
      • Kobe, Japan (JPN)
      • London, United Kingdom (UK)
      • Paris, France (FRA)
      • Phoenix, Arizona, United States (USA)
      • Tokyo, Japan (JPN)
      • Washington, DC, United States (USA)

       

      In addition, they have a small number of instances served from Amazon Web Services (AWS) Cloud infrastructure in Canada and Australia. These instances are located in two separate Availability Zones within each respective country.

       

      Below is a table of all current instances and the two data center locations from which each instance is served.

       

      InstanceData Centers
      AP0Kobe, JPN / Tokyo, JPN
      AP1Kobe, JPN / Tokyo, JPN
      AP3Kobe, JPN / Phoenix, USA
      AP4Kobe, JPN / Phoenix, USA
      AP5Kobe, JPN / Phoenix, USA
      AP6Kobe, JPN / Tokyo, JPN
      AP7Kobe, JPN / Tokyo, JPN
      AP9AWS Asia Pacific (Sydney) Region
      EU1Frankfurt, GER / London, UK
      EU4Frankfurt, GER / London, UK
      EU6Frankfurt, GER / London, UK
      EU7Frankfurt, GER / Paris, FRA
      EU8Frankfurt, GER / Paris, FRA
      EU9Frankfurt, GER / Paris, FRA
      EU10Frankfurt, GER / Paris, FRA
      EU11Frankfurt, GER / Paris, FRA
      EU12Frankfurt, GER / Paris, FRA
      EU13Frankfurt, GER / Paris, FRA
      EU14Frankfurt, GER / Paris, FRA
      EU15Frankfurt, GER / Paris, FRA
      NA3Dallas, USA / Phoenix, USA
      NA6Chicago, USA / Washington DC, USA
      NA7Dallas, USA / Phoenix, USA
      NA8Dallas, USA / Phoenix, USA
      NA21Chicago, USA / Washington DC, USA
      NA24Chicago, USA / Washington DC, USA
      NA29Chicago, USA / Washington DC, USA
      NA30Chicago, USA / Washington DC, USA
      NA31Chicago, USA / Washington DC, USA
      NA32Dallas, USA / Phoenix, USA
      NA33Dallas, USA / Phoenix, USA
      NA34Dallas, USA / Phoenix, USA
      NA35Dallas, USA / Phoenix, USA
      NA37Dallas, USA / Phoenix, USA
      NA38Dallas, USA / Phoenix, USA
      NA39Dallas, USA / Phoenix, USA
      NA40Dallas, USA / Phoenix, USA
      NA42Dallas, USA / Phoenix, USA
      NA43Dallas, USA / Phoenix, USA
      NA44Dallas, USA / Phoenix, USA
      NA45Dallas, USA / Phoenix, USA
      NA46Chicago, USA / Washington DC, USA
      NA47Dallas, USA / Phoenix, USA
      NA48Dallas, USA / Phoenix, USA
      NA49Chicago, USA / Washington DC, USA
      NA50Chicago, USA / Washington DC, USA
      NA51Dallas, USA / Phoenix, USA
      NA52Dallas, USA / Phoenix, USA
      NA53Dallas, USA / Phoenix, USA
      NA54Dallas, USA / Phoenix, USA
      NA55Dallas, USA / Phoenix, USA
      NA56Chicago, USA / Washington DC, USA
      NA57Chicago, USA / Washington DC, USA
      NA58Chicago, USA / Washington DC, USA
      NA59Dallas, USA / Phoenix, USA
      NA60Dallas, USA / Phoenix, USA
      NA61Dallas, USA / Phoenix, USA
      NA62Dallas, USA / Phoenix, USA
      NA63Dallas, USA / Phoenix, USA
      NA64Dallas, USA / Phoenix, USA
      NA65Chicago, USA / Washington DC, USA
      NA66Chicago, USA / Washington DC, USA
      NA67Dallas, USA / Phoenix, USA
      NA68Dallas, USA / Phoenix, USA
      NA69Chicago, USA / Washington DC, USA
      NA72Chicago, USA / Washington DC, USA
      NA73Chicago, USA / Washington DC, USA
      NA74Chicago, USA / Washington DC, USA
      NA76Chicago, USA / Washington DC, USA
      NA77Chicago, USA / Washington DC, USA
      NA78Chicago, USA / Washington DC, USA
      NA79Dallas, USA / Phoenix, USA
      NA86Chicago, USA / Washington DC, USA
      NA87Chicago, USA / Washington DC, USA
      NA88Chicago, USA / Washington DC, USA
      NA99AWS Canada (Central) Region
      CS1Chicago, USA / Washington DC, USA
      CS2Chicago, USA / Washington DC, USA
      CS3Dallas, USA / Phoenix, USA
      CS4Chicago, USA / Washington DC, USA
      CS5Kobe, JPN / Tokyo, JPN
      CS6Kobe, JPN / Tokyo, JPN
      CS7Dallas, USA / Phoenix, USA
      CS8Chicago, USA / Washington DC, USA
      CS9Dallas, USA / Phoenix, USA
      CS10Dallas, USA / Phoenix, USA
      CS11Dallas, USA / Phoenix, USA
      CS12Dallas, USA / Phoenix, USA
      CS13Dallas, USA / Phoenix, USA
      CS14Chicago, USA / Washington DC, USA
      CS15Chicago, USA / Washington DC, USA
      CS16Chicago, USA / Washington DC, USA
      CS17Chicago, USA / Washington DC, USA
      CS18Chicago, USA / Washington DC, USA
      CS19Dallas, USA / Phoenix, USA
      CS20Dallas, USA / Phoenix, USA
      CS21Dallas, USA / Phoenix, USA
      CS22Chicago, USA / Washington DC, USA
      CS23Dallas, USA / Phoenix, USA
      CS24Chicago, USA / Washington DC, USA
      CS25Dallas, USA / Phoenix, USA
      CS26Dallas, USA / Phoenix, USA
      CS27Chicago, USA / Washington DC, USA
      CS28Chicago, USA / Washington DC, USA
      CS30Dallas, USA / Phoenix, USA
      CS31Kobe, JPN / Tokyo, JPN
      CS32Chicago, USA / Washington DC, USA
      CS33Chicago, USA / Washington DC, USA
      CS40Chicago, USA / Washington DC, USA
      CS41Chicago, USA / Washington DC, USA
      CS42Chicago, USA / Washington DC, USA
      CS43Chicago, USA / Washington DC, USA
      CS44Chicago, USA / Washington DC, USA
      CS45Chicago, USA / Washington DC, USA
      CS47Chicago, USA / Washington DC, USA
      CS50Dallas, USA / Phoenix, USA
      CS51Dallas, USA / Phoenix, USA
      CS52Dallas, USA / Phoenix, USA
      CS53Dallas, USA / Phoenix, USA
      CS54Dallas, USA / Phoenix, USA
      CS57Kobe, JPN / Phoenix, USA
      CS58Kobe, JPN / Phoenix, USA
      CS59Dallas, USA / Phoenix, USA
      CS60Dallas, USA / Phoenix, USA
      CS61Dallas, USA / Phoenix, USA
      CS62Dallas, USA / Phoenix, USA
      CS63Dallas, USA / Phoenix, USA
      CS64Chicago, USA / Washington DC, USA
      CS65Chicago, USA / Washington DC, USA
      CS66Chicago, USA / Washington DC, USA
      CS67Chicago, USA / Washington DC, USA
      CS68Dallas, USA / Phoenix, USA
      CS69Dallas, USA / Phoenix, USA
      CS70Dallas, USA / Phoenix, USA
      CS71Dallas, USA / Phoenix, USA
      CS72Kobe, JPN / Tokyo, JPN
      CS77Chicago, USA / Washington DC, USA
      CS78Chicago, USA / Washington DC, USA
      CS79Chicago, USA / Washington DC, USA
      CS80London, UK / Paris, FRA
      CS81Frankfurt, GER / London, UK
      CS82Frankfurt, GER / London, UK
      CS83Frankfurt, GER / London, UK
      CS84Frankfurt, GER / Paris, FRA
      CS85Frankfurt, GER / Paris, FRA
      CS86Frankfurt, GER / London, UK
      CS87Frankfurt, GER / London, UK
      CS88Frankfurt, GER / Paris, FRA
      CS89Frankfurt, GER / Paris, FRA
      CS90Dallas, USA / Phoenix, USA
      CS91Dallas, USA / Phoenix, USA
      CS92Chicago, USA / Washington DC, USA
      CS93Chicago, USA / Washington DC, USA
      CS94Chicago, USA / Washington DC, USA
      CS95Chicago, USA / Washington DC, USA
      CS96Chicago, USA / Washington DC, USA
      CS97Chicago, USA / Washington DC, USA
      CS98AWS Canada (Central) Region
      CS99AWS Canada (Central) Region
      CS115AWS Asia Pacific (Sydney) Region
      CS116AWS Asia Pacific (Sydney) Region