5 Replies Latest reply on May 14, 2018 5:46 AM by Ganesh Gore

    How to write Last Logon to the Domain account when connecting to Remedy

    Miroslav Horvath

      We have rmd 8.1.02 and users are using Login/Pass to connect to Remedy.The Login/Pass is their domain password, so they dont use separate password in Remedy.

      my problem is, that when they log into Remedy, within domain their "Last Logon" is not updated.  Is it possible to set somewhere, that when user connects to Remedy and is authorized againts LDAP, his Last Logon time is updated also in the domain entry ?

       

      The main problem what we have is, that some users are accessing the Remedy directly where their last logon is not updated within 90days, and then their account is disabled because of inactive account, even that they use Remedy every day.