1 2 Previous Next 22 Replies Latest reply on May 18, 2018 6:05 AM by Stefan König

    Deactivate resolution product category auto fill

    Stefan König

      How can I deactivate that the resolution product category is filled out automatically when choosing an affected asset in an incident in SmartIT?

      We are just starting with BMC Remedy in our company and we don't want to use the resolution product category in the first steps.

       

      Environment:

      SmartIT 1.6

      AR System: 9.1.04

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