2 Replies Latest reply on May 21, 2019 8:30 AM by Tamara Ehmoser

    Can we modify Service request quick links in MY IT?

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      Hello DWP (MY IT) Experts,


      I have got an interesting question for you all.

      We have an option to use a quick link in MY IT, where we can configure internal or external URL (which is nothing but a workaround for Quick launch SRD).

      It can be configured through remedy, as shown in the snapshot below:


      I would like to provide the same look n feel as an SRD. Like, it should have an Image(Logo), and have no URL.

      Two tasks I would like to do here

      1. Add Image(logo) my Quick link

      2. Hide the URL which is visible in a Quick link.


      Is there any way to achieve it?



      Harsh Ganatra