5 Replies Latest reply on Apr 18, 2018 2:46 AM by Mohamed Mounir

    SRM Approver Notification

    Mohamed Mounir
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      Hello,

      Does anyone know how to remove the fields highlighted in yellow (Price, Required Completion, Expected Completion &Request Coordinator)  from below SRM approver Notification template?

       

        • 1. Re: SRM Approver Notification
          Gobind Sharma

          Hi Mohamed,

           

          You can go to 'SYS:Notification Messages' form, select Module Name as Request Management and search.

           

          Do the modification as you need in the email body for Approval Notification.

           

          Hope this will help you..

           

          Regards

          • 2. Re: SRM Approver Notification
            Mohamed Mounir

            Hi Gobind,

            thanks for sharing the steps which I have already know it but what I mean is how to remove it from the HTML code which is there. in addition, does it require to remove it only from email message body or there is another place should also do a modification on it.

             

            below is the HTML Code in email message body:

             

             

            <td><table cellpadding="0" cellspacing="10" width="100%">         <tr>           <td width="40%" valign="left"><font face="Tahoma, sans-serif" size="2"><strong>Request ID:</strong></font></td>           <td width="60%" valign="right"><font face="Tahoma, sans-serif" size="2">#RequestNumber#</font></td>         </tr>         <tr>           <td width="40%" valign="left"><font face="Tahoma, sans-serif" size="2"><strong>Title:</strong></font></td>          <td width="60%" valign="right"><font face="Tahoma, sans-serif" size="2">#Description#</font></td>         </tr>         <tr>           <td width="40%" valign="left"><font face="Tahoma, sans-serif" size="2"><strong>Price:</strong></font></td>           <td width="60%" valign="right"><font face="Tahoma, sans-serif" size="2">#Price_Value# #Price_Type#</font></td>         </tr>         <tr>           <td width="40%" valign="left"><font face="Tahoma, sans-serif" size="2"><strong>Request Status:</strong></font></td>           <td width="60%" valign="right"><font face="Tahoma, sans-serif" size="2">#Status#</font></td>         </tr>         <tr>           <td width="40%" valign="left"><font face="Tahoma, sans-serif" size="2"><strong>Requested For:</strong></font></td>          <td width="60%" valign="right"><font face="Tahoma, sans-serif" size="2">#Requested For First Name#  #Requested For Last Name#</font></td>         </tr>         <tr>           <td width="40%" vlaign="left"><font face="Tahoma, sans-serif" size="2"><strong>Company:</strong></font></td>          <td width="60%" vlaign="right"><font face="Tahoma, sans-serif" size="2">#Requested_For_Company#</font></td>         </tr>         <tr>           <td width="40%" valign="left"><font face="Tahoma, sans-serif" size="2"><strong>Requested By:</strong></font></td>           <td width="60%" valign="right"><font face="Tahoma , sans-serif" size="2">#Requester FirstName# #Requester LastName#</font></td>         </tr>         <tr>           <td width="40%" valign="left"><font face="Tahoma, sans-serif" size="2"><strong>Submit Date:</strong></font></td>           <td width="60%" valign="right"><font face="Tahoma, sans-serif" size="2">#Submit_Date#</font></td>         </tr>         <tr>           <td width="40%" valign="left"><font face="Tahoma, sans-serif" size="2"><strong>Required Completion:</strong></font></td>         <td width="60%" valign="right"><font face="Tahoma, sans-serif" size="2">#Required_Completion#</font></td>         </tr>         <tr>           <td width="40%" valign="left"><font face="Tahoma, sans-serif" size="2"><strong>Expected Completion:</strong></font></td>            <td width="60%" valign="right"><font face="Tahoma, sans-serif" size="2">#Expected_Completion#</font></td>         </tr> <tr>           <td width="40%" valign="left"><font face="Tahoma, sans-serif" size="2"><strong>Request Coordinator:</strong></font></td>         <td width="60%" valign="right"><font face="Tahoma, sans-serif" size="2">#Requestor_Coordinator#</font></td>         </tr> <tr>         <td width="40%" align="left" ><font face="Tahoma, sans-serif" size="2"><strong>Server Timezone Offset:</strong></font></td>         <td width="60%" align="left" ><font face="Tahoma, sans-serif" size="2">     GMT#TIMEZONEOFFSET#</font></td>         </tr> <tr>           <td width="40%" valign="left"><font face="Tahoma, sans-serif" size="2"><strong>Notes:</strong></font></td>          <td width="60%" valign="right"><font face="Tahoma, sans-serif" size="2">#Detailed Description#</font></td>         </tr> </table></td>

            • 3. Re: SRM Approver Notification
              Sidhdesh Punaskar
              <td><table cellpadding="0" cellspacing="10" width="100%">     <tr>       <td width="40%" valign="left"><font face="Tahoma, sans-serif" size="2"><strong>Request ID:</strong></font></td>       <td width="60%" valign="right"><font face="Tahoma, sans-serif" size="2">#RequestNumber#</font></td>     </tr>     <tr>       <td width="40%" valign="left"><font face="Tahoma, sans-serif" size="2"><strong>Title:</strong></font></td>      <td width="60%" valign="right"><font face="Tahoma, sans-serif" size="2">#Description#</font></td>     </tr>    <tr>       <td width="40%" valign="left"><font face="Tahoma, sans-serif" size="2"><strong>Request Status:</strong></font></td>       <td width="60%" valign="right"><font face="Tahoma, sans-serif" size="2">#Status#</font></td>     </tr>     <tr>       <td width="40%" valign="left"><font face="Tahoma, sans-serif" size="2"><strong>Requested For:</strong></font></td>      <td width="60%" valign="right"><font face="Tahoma, sans-serif" size="2">#Requested For First Name#  #Requested For Last Name#</font></td>     </tr>     <tr>       <td width="40%" vlaign="left"><font face="Tahoma, sans-serif" size="2"><strong>Company:</strong></font></td>      <td width="60%" vlaign="right"><font face="Tahoma, sans-serif" size="2">#Requested_For_Company#</font></td>     </tr>     <tr>       <td width="40%" valign="left"><font face="Tahoma, sans-serif" size="2"><strong>Requested By:</strong></font></td>       <td width="60%" valign="right"><font face="Tahoma , sans-serif" size="2">#Requester FirstName# #Requester LastName#</font></td>     </tr>     <tr>       <td width="40%" valign="left"><font face="Tahoma, sans-serif" size="2"><strong>Submit Date:</strong></font></td>       <td width="60%" valign="right"><font face="Tahoma, sans-serif" size="2">#Submit_Date#</font></td>     </tr><tr>     <td width="40%" align="left" ><font face="Tahoma, sans-serif" size="2"><strong>Server Timezone Offset:</strong></font></td>     <td width="60%" align="left" ><font face="Tahoma, sans-serif" size="2"> GMT#TIMEZONEOFFSET#</font></td>     </tr> <tr>       <td width="40%" valign="left"><font face="Tahoma, sans-serif" size="2"><strong>Notes:</strong></font></td>      <td width="60%" valign="right"><font face="Tahoma, sans-serif" size="2">#Detailed Description#</font></td>     </tr> </table></td>

              Try this code.

              1 of 1 people found this helpful
              • 4. Re: SRM Approver Notification
                Gobind Sharma

                You can simply remove those tags from that email and try it in your Dev. instance..

                • 5. Re: SRM Approver Notification
                  Mohamed Mounir

                  Hi Sidhdesh,

                   

                  it's working fine and I know how to do it in case I need to remove or add any field.

                   

                  Thank you so much