3 Replies Latest reply on Apr 12, 2018 10:21 AM by kedar zavar

    Enabled Editing of Service Requests Issue

    Sasha Gladkikh

      Hello! I am having an issue where only one type of Request Definition is not allowing the submitted fields to be edited. It is peculiar to me since the other request can be edited. I have the checkbox "Enabled editing of service requests" checked in Administration - Application Settings - Consoles for all profiles in question. I have also made sure that EnableEditSR is set to true. Some help would be appreciated.