Hi guys, I'm trying to display a field, based on a condition ('item' = "Fraudulent Activity"). I have done the following:
1. Created the field and set the display property to hidden
2. Created an Active link (Associated to the correct form, gave public permissions,etc.).
3. I have cleared the cache several times, both hard flush, and normal cache clearance.
What I have missed?
Apr 10, 2018 1:14 PM
Hi Dercio,
After creating this AL and sync the cache on midtier, what steps you taken to see its not working?
Secondly, turn on the AL log and see the condition met or not if not you need to revisit the AL to make sure the condition should meet the steps you are taking or want to display the field or hide the field.
Thanks
Mohammad
Thanks Mohammad. I will turn on the the logs. After creating the AL, I logged in to the front end, and set the field to the condition I set on the AL, and nothing happens.
Apr 10, 2018 1:31 PM
AL log will indicate whats going on whether the condition is met or not or some other workflow overwrites your condition.
Also make sure the AL has the permission to fire for the user you are trying to test.
Thanks resolved. Definitely there was a AL overwriting it. after I turned on the logs, I managed ot see what AL was overwriting. I disabled it, and now it is working as expected.