5 Replies Latest reply on Apr 17, 2020 7:15 AM by Sinisa Mikor

    BMC ITSM Incident Worklog Entry needs to be added on each repeat count for an existing event

    Deepak Saxena
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      Hi ,

       

      I would like to add worklog entry for each repeat count of an existing event. Currently Repeat count is increasing and no updates are going to ITSM incident.

       

      Product -

      BMC Truesight 10.7

      BSR 3.5

       

      Thanks ,

      Deeps