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1. Re: How to consume rest api generated from third party ITSM tool.
Ravindrakumar Rodge Apr 3, 2018 2:54 AM (in response to Ganesh Raut)1 of 1 people found this helpfulI worry if Remedy supports consuming RESTAPI. RESTAPI supports publishing.
We have a unsupported legacy code developed by LJ LongWing. Hope that will help you. Please note BMC doesn't support it.
Restful API Plugin – A Programming Legacy
Thanks.
Regards,
Ravi
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2. Re: How to consume rest api generated from third party ITSM tool.
LJ LongWingApr 3, 2018 8:26 AM (in response to Ravindrakumar Rodge)
BMC doesn't support it, but I do
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3. Re: How to consume rest api generated from third party ITSM tool.
Jerker Billberg Apr 3, 2018 8:44 AM (in response to LJ LongWing)Bmc claimes ARS supports REST from V9 - that sounds good but it is not the complete truth.
The complete truth is ARS supports REST as long as ARS is the Provider of the Service (not the consumer).
But REST assured, as Ravi & LJ pointed out, there is an alternative (see link from Ravi).
Peter Adams any plans to implement consuming posibillities in ARS ?
Thanks.
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4. Re: How to consume rest api generated from third party ITSM tool.
Shiva Mallinar Apr 3, 2018 12:02 PM (in response to LJ LongWing)LJ, Why don't you make your code a standard plug-in with ARS next patch release in 9.1.04? Would be a great enhancement!
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5. Re: How to consume rest api generated from third party ITSM tool.
LJ LongWingApr 3, 2018 12:31 PM (in response to Shiva Mallinar)
1 of 1 people found this helpfulLOL, I may work for BMC, but I'm not in the team that does that and certainly not part of the organization that makes that type of decision.
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6. Re: How to consume rest api generated from third party ITSM tool.
Peter AdamsApr 3, 2018 7:44 PM (in response to Jerker Billberg)
1 of 1 people found this helpfulWe're tracking this proposal with the following idea: Consume REST Web Services OOTB
Anyone who'd interested in BMC providing this ootb should vote on the idea.
We are reviewing this topic within the product team.
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7. Re: How to consume rest api generated from third party ITSM tool.
Ganesh Raut Apr 3, 2018 11:52 PM (in response to Peter Adams)Thanks all for your views, Is there any possibility doing it with spoon, any limitations doing same ?
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8. Re: How to consume rest api generated from third party ITSM tool.
Alejandro Vidaurri de la CruzApr 4, 2018 2:59 PM (in response to Ganesh Raut)
If you get around the "cors" problem that can be done form midtier sample code has been published here
How to make REST API Calls from midtier - browser once CORS restrictions have been addressed