4 Replies Latest reply on Mar 28, 2018 1:13 PM by Aaron McConnell

    Advanced search doesn't honor constraints

    Aaron McConnell
      Share This:

      I have a search that shows change tickets searching for multiple date fields limited to last seven days.

      I want to constrain that search such that tickets with statuses of "Draft" and "Testing" are excluded from the results.

      I have used the "AND" operator to add this constraint.

      Not being sure of order or inclusiveness of the AND statement, I have tried putting it at the end and at the beginning of the "Search For" list like the screenshot below:

       

      The results always include the excluded items:

      What am i missing?