2 Replies Latest reply on Mar 26, 2018 8:20 AM by Uwe Ryczek

    How can I disable RSSO agent in ARSystem?

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      Is it possible to disable RSSO for ARSystem?


      I've jetty installed in test enviroment, and it seems like rsso and jetty is not working together.


      This is the error message with i tried to log into restapi:



      <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">
              <title>Redirecting to Remedy Single Sign-On</title>
              <meta http-equiv="Content-Type" content="text/html;charset=utf-8">
              <script type="text/javascript">function submitForm() {    var rssoForm = document.getElementById('rssoForm');    if (window.location.hash) {rssoForm.action += encodeURI(window.location.hash)}    rssoForm.submit();}window.onload = submitForm;</script>
              <form id="rssoForm" method="post" action="http://myarsystem:8080/rsso/start?goto=http%3A%2F%2Fmyarsystem%3A8008%2Fapi%2Fjwt%2Flogin&tenant=*@*">
                  <form method="post" action="http://myarsystem:8080/rsso/start?goto=http%3A%2F%2Fmyarsystem%3A8008%2Fapi%2Fjwt%2Flogin&tenant=*@*">
                          <input type="submit" value="Redirect">
                  <p>Since your browser does not support JavaScript, you must enable it and refresh the page or press the Redirect button once to proceed.</p>
        • 1. Re: How can I disable RSSO agent in ARSystem?
          Jameer Inamdar

          Hi Guo Wei Ma,


          Instead of disabling RSSO you can configure RSSO to ignore Jetty calls , You can check blog Everything that you need to know about accessing new CMDB UI at end you will get session for exception list

          • 2. Re: How can I disable RSSO agent in ARSystem?
            Uwe Ryczek

            first of all:

            RSSO uses cookies and only works if you use FQDN...so use




            and of course you must configure the same <yourdmainname>.<TLD> as cookie domain in the RSSO Admin Console, but i'm not sure if BMC thought about the api access and RSSO, because there is no documented way to exclude URL's in the ARSystem RSSO integration, you can exclude URL's in the Mid-Tier intergration that's for sure.






            EDIT: i have to correct myself:

            it is not easy to find the the right part of the documentation, you have to look/search for the solution, not the problem ;-)

            while there is no place where is mentioned which file is used by der AR Server Integration of RSSO, you can find the new file "rsso-agent.properties" in <AR-Home>/conf if you manually integrate the AR Server, because the is a little clue here ...in the Part "Integrate with Innovation Suite / Configuration Manager dashboard (CMDB 9.1.04 Atrium Core)"...

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