3 Replies Latest reply on Mar 27, 2018 8:38 AM by Brent Maloney

    Create CI and Assign User to this CI Using BMC Remedy Data Import Tool

    Rajeev Rai
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      I used BMC Remedy Data Import tool to import CSV data to AST:BusinessService Form to create CI, That shows successful imported data to the form. but when I search this CI on AST:BusinessService Form, It does not show there but on Member Info Console It shows inside that user as Service which I open and try to add people inside it, it shows me following error:


      This CI must be reconclied before relating people. Please do a manual reconciliation, or run the Reconcliation Engine. (ARERR 45306)




      Can anyone please help me  how to reconciliation engine start to fix this.