3 Replies Latest reply on Mar 9, 2018 7:00 AM by Bill Robinson

    Failed to send TLS marker

    Mahesh Doke

      Hi Experties,

       

       

      I am getting error when I run command agentinfo on other server which is with rscd agent please find rscd logs as below, Also I have checked exports file and secure file can anyone please have solution how this issue can  be troubleshooted.

      rscd logs

      03/08/18 18:52:03.122 INFO     rscd -  compactclm 2321 -1/-1 (Not_available): (Not_available): FIPS Enabled

      03/08/18 18:52:03.250 INFO     rscd -  compactclm 2321 -1/-1 (Not_available): (Not_available): Agent version is 8.7.00.256

      03/08/18 18:52:03.250 INFO     rscd -  compactclm 2321 -1/-1 (Not_available): (Not_available): Platform Details: x86_64;compactclm;2.6.32-431.53.2.el6.x86_64;Linux;#1 SMP Mon Mar 9 11:46:18 EDT 2015;x86_64

       

      Regards,

      Mahesh Doke

        • 1. Re: Failed to send TLS marker
          Bill Robinson
          I am getting error when I run command agentinfo

          great, what's the error ?

           

          please find rscd logs as below

          what time did you run agentinfo?  was it on 08-MAR-2018 at 18:52:03 ?  or when was it ?  how about including the entire rscd log and indicating what time you tried the agent info, along w/ the actual error you got ?

          • 2. Re: Failed to send TLS marker
            Mahesh Doke

            1) great, what's the error ?

            Ans-:

            M0782% agentinfo 172.24.11.16

            Failed to send TLS marker

            SSL_connect2 (Error on socket: 'Connection reset by peer')

            SSL_connect2

            SSL_connect (Error on socket: 'Connection reset by peer')

            SSL_connect

            Can't access host "172.24.11.16": Error in TLS protocol

             

            2) what time did you run agentinfo?  was it on 08-MAR-2018 at 18:52:03 ?  or when was it ?  how about including the entire rscd log and indicating what time you tried the agent info, along w/ the actual error you got ?

            Ans-: When I started rscd agent only then agent logs get updated after that what ever activities I have done I am not able to see logs for that as agent is not getting impacted by it.

             

            Thanks,

            Mahesh

            • 3. Re: Failed to send TLS marker
              Bill Robinson

              are you sure that the nsh client system can communicate w/ the rscd on 4750/tcp ?