Templates doesn't come under the foundation data. These are the process data which could be uploaded through the spreadsheets under the spreadsheets category "Process setup". Below is the screen shot and you can download the Change_Process_Setup spreadsheet for uploading the Change templates.
-> go to the data management console
-> choose spreadsheet Type as "BMC Template"
-> select the Spreadsheet Category as "Process Setup"
-> Download Change_Process_Setup excl file
-> upload the data in the sheet and upload the same through Job management console.
Many thanks for your feedback
Indeed there are not fundation data..
My question is about how to export current template from an itsm9..
Import process is well documented on bmc docs site.
Here are few forms which contains templates:
-> HPD:Template (For incident Templates)
-> CHG:Template (for change template)
->TMS:TaskTemplate (For Task Templates)
-> WOI:Template (For WO templates)
-> PBM:Template (For problem templates)
Thanks for this tips,
Btw, do you know which 'Process Setup' template I can use to load WO templates?