2 Replies Latest reply on Mar 8, 2018 7:03 AM by James Smith

    Need to create new Device Adapter for Array devices

    Vivek Singh

      Hi,

       

      I am new to BNA and need to create new Device Adapter for "Array Devices". I tried doing that but while taking snapshot of the device getting below error.

       

      Error Message:  Unable to log in to device for Snapshot: check username/password, device type settings, and maximum session limits. 
      Exception:  DeviceLoginException: login failure, caused by: InterruptedIOException: timed out expecting matches [->]

       

      When I try to login to the device using Putty I am able to do it. Attaching the adapter XML file along the error PDF. If anyone have worked on "Array" devices request you to provide your expert comment and resolution on this.

       

      Thanks in advance.

       

      Regards

      Vivek

        • 2. Re: Need to create new Device Adapter for Array devices
          James Smith

          When you export the job details can you select the option "Include all details" and see if you see the login section reached and what the device response to the connection is?

           

          In your adapter login section you have:

           

                     <condition test="-NOT- (-EXISTS- terminalLogin)">

                          <interaction>

                              <prompt>-&gt;</prompt>

                              <command>system</command>

                              <response>-&gt;</response>

                          </interaction>

                          <interaction>

                              <prompt>-&gt;</prompt>

                              <command>rows 0</command>

                              <response>-&gt;</response>

                          </interaction>

                      </condition>

           

          Your prompt tells BNA to look for the characters to be displayed by the device of -> and from the error BNA did not see these characters.