Please help me out on this one.
How can I send a global broadcast message which appears in the SMartIT Dashboard of all SmartIT users?
When creating a Broadcast in SmartIT, I do not have the option to select company "- Global -" and I cannot select multiple companies...
When creating the Broadcast from mid-tier incident console, I can select compay "- Global -" but it is still not showing for all users in SmartIT.
I have found this article, but it was not very helpful: Working with broadcasts in Smart IT - Documentation for Remedy with Smart IT 1.6 - BMC Documentation
Please tell me how I can handle this, how you are handling global broadcasts.
No suggestion on this one? Is anybpdy actually using it?